Analyst Webinar Recording Now Available
While specific timelines vary, leading enterprises plan to resolve about 85% of their customer support inquiries with AI in about 3 years.
Watch this webinar recording to hear Ovum Principal Analyst Mila D’Antonio and Directly CEO Antony Brydon discuss:
— An overview of the AI market, customer expectations, and anticipated investments
— The fundamental hurdles facing today’s AI implementations
— How enterprises are successfully improving customer experience and operations resiliency with CX automation
