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Microsoft

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LinkedIn

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Airbnb

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Autodesk

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Samsung

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SAP

Boost Automation Rate with Expert Intelligence

Leverage best-in-class machine learning, trained by thousands of subject-matter experts, to analyze your contact center interactions and strategically answer, automate, and prevent customer issues.

  • Reduce ticket volume by up to 80%
  • Reduce cost by over 90% per customer contact

  • A deep focus on CX
  • Personalize every interaction
  • Improve CSAT by up to 20%



Boost Your CSAT with an Intelligent AI Experience

AI interactions typically mean lower CSAT. Not anymore. Our intelligent automation solutions deliver your customers fast, personalized, and accurate answers designed to improve the customer experience.

  • Deliver AI with empathy
  • Personalize every interaction
  • Improve CSAT by up to 20%


Integrate into your Existing Tech Stack

Automation doesn’t have to mean rip and replace. Integrate seamlessly into your messaging applications, virtual agents, machine learning platforms and leading CRM applications to deliver significant business impact right away.

  • Integrate with leading CRMs
  • Integrate with popular messaging apps
  • Limited development requirements

Automation In Action

 
  • Prompt, professional, knowledgeable, and helpful!

    Republic Wireless testimonial
    11/21/2019

  • Microsoft Logo

    Solved my problem extremely quickly. Great service!

    Microsoft Windows testimonial
    11/29/2019

  • LinkedIn Logo

    Quick to answer my question and provided the right answer from the beginning.

    LinkedIn testimonial
    12/2/2019

  • Autodek Logo

    Fast and straightforward response.

    Autodesk testimonial
    11/29/2019

  • Microsoft Logo

    Very quick and resolved my problem in a few minutes. Two thumbs up!

    Xbox testimonial
    11/28/2019

Schedule a Demo