the Contact Center
Access untapped talent and unprecedented flexibility.
Reduce contact center volume by 40%, boost CSAT up to 20% and save millions per year.
The Missing Layer In Your Support Stack
Supplement your strategy with a network of on-demand experts to resolve customer inquiries at higher CSAT and lower cost.
Unprecedented Flexibility To Meet the Moment
Experts are available 24/7 on-demand. The network can dynamically scale up to answer an influx of new questions or scale down in a quiet period.
Easily manage surges in volume while ensuring fast response rates and high customer satisfaction.
Pay-for-Performance Business Model
Our services are delivered on a pay-for-performance basis. Experts are compensated when an issue is handled without requiring an agent.