Case Studies

Case Studies

Hear how we are partnering with leading enterprises to deliver transformational customer service outcomes.

Hear how LinkedIn delivers great self-service, absorbing volume during new product launches and unexpected spikes, and enabling agents to focus on serving premium customers.

Directly changes how companies think about AI and how they deliver customer service.

Leo De Luna


Hear how Autodesk supports self-service by leveraging engineers and architects to solve complex customer inquiries.

Learn how Republic Wireless has prevented 30% of tickets from reaching the contact center and delivered self-service at over 90% CSAT.

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