Customer Service
Reinvented
Customer Service
Reinvented

WEBINAR: Shifting to a Work-at-Home Agent Model Quickly and Effectively

Execs in the Know Webinar Recording Now Available

At home agent models are nothing new, and usage of these models ranges across brands. However, the global impacts of COVID-19 are driving businesses to increase their programs and/or quickly implement a new work-at-home strategy.

In this webinar recording from March 24, 2020 you’ll learn:

The timelines and considerations to launch an effective work-at-home strategy

How to ensure consistent CX with a work-at-home strategy

Best practices and insights from work-at-home experts