CCW Digital Webinar Recording Now Available
Our Director of Product Marketing, Jamasen Rodriguez, joined CCW analyst Brian Cantor and other CX leaders to discuss some of the biggest contact center performance challenges and how to overcome them.
In this recorded webinar from May 21st, you’ll learn:
– The impact of the current crisis on contact center operations and customer expectations
– The implementation process and specific advantages of a distributed workforce
– How to refine your CX strategy and leverage AI to develop a scalable, resilient support model
