Integrations & APIs
Directly integrates with leading CX platforms to make your automation initiatives as seamless as possible. For more detail, visit developer.directly.com
Microsoft Windows Expert
IT Support professional
Directly brings experts-in-the-loop to review VA performance, identify new types of questions, teach it how to respond, and create and update content it can use to provide answers.
Microsoft Bot Framework
Don’t see your Virtual Agent? Visit our developer page for APIs that can integrate into most modern bot platforms.
Directly integrates with leading messaging platforms and can improve the success and round the clock coverage of these messaging channels. Expert answers can be delivered inline, automatically.
Don’t see your Message? Visit our developer page for APIs that can integrate into most modern CRM platforms.
Directly integrates with leading CRM platforms, recording support interactions and engaging agents when needed.
Oracle Service Cloud
Don’t see your CRM? Visit developer.directly.com for APIs that can integrate into most modern CRM platforms.