Integrations

Integrations & Partners

Directly integrates with leading CX platforms and virtual agents to make your automation initiatives as seamless as possible. For more detail, visit developer.directly.com

Abhishek M.
Microsoft Windows Expert
Training AI Systems

Virtual Agents

Directly’s platform reviews customer interactions and works to improve automation outcomes.

Microsoft Bot Framework

Salesforce
Einstein Bot

Google
Dialogflow

Are you a virtual agent vendor?

Partner with us!

Messaging

Directly integrates with leading messaging platforms and can improve the success and round the clock coverage of these messaging channels.

Helpshift

Don’t see your Message? Visit our developer page for APIs that can integrate into most modern CRM platforms.

CRM

Directly integrates with leading CRM platforms, recording support interactions and engaging agents when needed.

Microsoft Dynamics

Salesforce
Service Cloud

Oracle Service Cloud

Zendesk

 

Don’t see your CRM? Visit developer.directly.com for APIs that can integrate into most modern CRM platforms.

Our APIs

Want to integrate with a CX or enterprise system that’s not listed above? Please visit developer.directly.com