At the heart of the Directly platform is a deep understanding of dynamic customer needs. This allows customer support leaders to choose the right mix of automation and human support to achieve their business objectives.
Integrate into your existing tech stack, helpdesk or CRM, and use our APIs to integrate with any virtual agent, mobile app, chat, messaging, CRM, or BI system.
- Out of the box integrations
- Easy integration into current reporting & BI
- In-depth API integration and support
Enterprise Security & Privacy
SOC-2, Type II certified and GDPR compliant, and EU-US Privacy Shield certified by the Department of Commerce.
- SOC-2, Type II certified
- GDPR compliant
- EU-US Privacy Shield certified