Automatically Resolve Technical Gaming Surges
Automatically resolve gamer support questions related to gameplay, new releases, outages, bugs, account issues, and connected consoles.
Tap the Expertise of Your Top Gamers
Gaming experts, who have deep expertise troubleshooting your games and consoles, play a critical role informing our expert-in-the-loop AI and powering your messaging channels.
Auto Answers Written in an Authentic Gaming Voice
Serve automatic answers, written by your top gamers, to address common troubleshooting questions related to the game and consoles.
Launch an Intelligent Virtual Agent
Our platform plugs into any virtual agent in our partner ecosystem to understand your contact center interactions and help the bot resolve a variety of gaming-related issues.
Automate Technical Gaming Issues at Scale
Automatically resolve technical troubleshooting related to the games and consoles before they reach the contact center, delivering a higher CSAT, and lower cost per contact.